Shipping & Returns

 

Shipping Information

Delivery zones: We ship to addresses throughout Europe. If you are outside of Europe and would like to gift our products to your beloved ones in Europe, please ensure a European contact phone number coinciding to the delivery address is included in the delivery information. For the moment, we do not ship outside of Europe, but we will be happy to inform you our stockists at soonest.

Delivery times: Delivery times vary by country. Orders shipped to a Belgium address should arrive within two days of despatch. Most European addresses arrive within five days of despatch, but can take up to 10 days.

Shipping cost:

  • Within Belgium: 4€/ order - Free shipping for orders over 50€ - Adding code: FreeBE

  • Within Europe: 8€/ order - Free shipping for orders over 120€ - Adding code: FreeEU

 

Returns & Exchanges

We hope you’ll be delighted with your order. However, if for any reason you are not completely satisfied with your purchase, we are happy to offer a refund or exchange on all goods returned to us within 14 days of your receipt of goods, provided they are in the same condition you received it and in the original packaging. 

We will refund your credit card for the purchase price of the products minus shipping costs. We do not refund original or return shipping costs. If you received free shipping on your order but return said order, a shipping fee will be deducted from your refund. Shipping costs will only be refunded when the goods are faulty or have been incorrectly supplied.